High Quality IT & Desktop Support Solutions
High Quality IT & Desktop Support solutions
High quality IT support solutions
Our technical experts have extensive experience in solving complex issues and in their specialist fields. Our services are based on providing a consistent high quality of support, and our solutions are developed and delivered in accordance your needs. Our support services are cost-effective and tailored to business needs, including:
Direct access to technical experts
Service desk for immediate telephone technical support
Rapid response for on-site assistance
Pro-active server and desktop management
IT health checks
Security updates and patches
Remote network management
Remote desktop support
Our business support services and contracts are built around you and your requirements and our engineers are available when you need them.
Our service and support systems are designed to ensure you get the best out of us and our engineers, insuring quality work and attention to detail on the jobs carried out for you. We hold records of every technical problem you register with us to keep track of your network or computers performance and to enable our engineers to access a full history of your support account with us.
We can tailor you support contract and services to suit including 24 hours 7 days a week support.
KENCTECH has many years experience of designing, implementing and installing Microsoft technology solutions. Our customerís satisfaction is an endorsement of our proven proficiency in delivering the most complex technology integration projects. Our areas of expertise include Exchange Server 2003, Windows 2003 and Active Directory.
We can help you migrate, consolidate, standardise and extend your infrastructure, enabling lower total cost of ownership and providing a rock-solid, reliable and scalable platform for growth. In all our projects we ensure that the new technology is integrated into your existing systems in the most effective way helping you achieve optimum operational efficiency. We also make extensive use of Group Policies in order to simplify management and on-going administration of the servers and messaging systems.
We also specialise in desktop deployment and use native technology to automate the process to ensure rapid and consistent delivery.
feel free to contact us for more details
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